TERMS & CONDITIONS OF USE

Welcome to koaexperience.com, the official website of KOA EXPERIENCE S.L., a company registered in Spain with CIF B93677854 and business address at C/ Jacinto Benavente, nº11, 5-4, 29601 Marbella, Málaga. By accessing or using this website, you agree to the following terms and conditions. If you do not agree, please refrain from using this site.

1. General Information

This website provides information about the services, experiences, and products offered by KOA EXPERIENCE S.L. Any person may visit and browse the website. Use of the site implies full and unconditional acceptance of these terms.

2. Intellectual Property

KOA EXPERIENCE S.L. owns the original content created for this website, including text, logos, videos, design, and source code.

Some content belongs to third parties and is used solely for illustrative purposes. KOA EXPERIENCE S.L. does not claim ownership over such content. If you are a content owner and believe your material is used without permission, contact us for its immediate removal.

Reproduction, distribution, or modification of any protected content without prior written consent is strictly prohibited.

If you upload content to our site, you grant KOA EXPERIENCE S.L. a worldwide, non-exclusive, royalty-free license to use it for website or marketing purposes.

3. Cookies

By using this website, you consent to the use of cookies and similar technologies.
Cookies are small text files stored on your device to improve your browsing experience, analyze site traffic, and personalize content.

You can choose to accept or reject cookies through your browser settings. Most browsers automatically accept cookies, but you can modify your settings to disable them if you prefer.

For more information about how we use cookies or how to manage them, please refer to the cookie notice displayed when you first visit our website.

4. Contact Information

For inquiries or support, you may contact us at: info@koaexperience.com

5. Data Protection

KOA EXPERIENCE S.L. complies with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018. Any personal data collected (basic contact information) will be processed confidentially and used solely for the purposes outlined in our Privacy Policy.

6. Purchase and Booking Conditions (if applicable)

If the website allows for the purchase or booking of services:

  • Prices include applicable taxes.

  • Users must provide accurate information for order processing.

  • KOA EXPERIENCE S.L. reserves the right to cancel orders in cases of error, fraud, or misuse.

  • Specific booking conditions, deposits, cancellations, and refunds are defined in the separate Trip Terms & Conditions document attached to each booking.

7. Liability

KOA EXPERIENCE S.L. is not responsible for:

  • Improper use of the website, viruses, or service interruptions.

  • Damages resulting from reliance on information published on the website.

  • Content, accuracy, or reliability of external websites linked from this site.

8. Jurisdiction and Applicable Law

This contract is governed by Spanish law. Jurisdiction shall correspond to the courts of the organizer’s city, or as otherwise provided in the Trip Terms & Conditions available online.

Last updated November 2025.